IT Support Analyst

Our client is an insurance group, active internationally in the financial services industry, specialising in the design, structuring, and distribution of unit-linked life insurance products for high-net-worth individuals and their families.

For our life insurance company in Dublin, Ireland, we are currently looking for an IT Support Analyst

Main responsabilities

  • Oversight of our desktop, IT administration, and routine operational support.

  • Maintain our hardware, software, and licensing inventories.

  • Assist with the management and oversight of exciting IT projects and initiatives.

  • Conduct ongoing process reviews to improve their effectiveness and efficiency.

  • Liaise with our third-party vendors to prioritize issues and fixes.

  • Proactively monitor and identify potential technical and process issues.

  • Liaise with senior management to ensure effective issue and stakeholder management.

  • Participation in our monthly IT vendor service meetings.

  • Supporting our business continuity plans and disaster recovery processes.

  • Supporting our regulatory and audit compliance objectives.

Your Profile

  • +4 years’ experience in an IT department, preferably within a financial services company.

  • Prior technical experience supporting a windows and office 365 environment.

  • Self-motivated enthusiastic, with an ability and aptitude to learn, develop and grow with the company.

  • Excellent organizational and communication skills.

  • Fluent in English.

In this exciting and challenging role, you will become a key member of a small team working across a varied mix of technologies, where you will gain great insight into how an IT team is managed to support its clients.

This is a unique opportunity to join a passionate, ambitious, and truly international team of professionals with vast experience in the insurance and financial sector.

The personal information you provide in your job application will be treated confidentially at all times and will be processed in accordance with the applicable data protection law, in particular the General Data Protection Regulation (GDPR).

Our client is an equal opportunity employer and welcomes applications from all suitably qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

Please forward your application to roisin.cahill@itforce.ie

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